How quickly can you fix my track misalignment?

Track misalignment is one of the most common garage door issues we encounter, and the good news is that our experienced technicians can typically diagnose and repair most track alignment problems within a single service visit, usually lasting 1-2 hours. When you call us for a track misalignment issue, here's what to expect: Our technician will arrive within our response window, fully equipped with the tools and parts needed for the repair. We'll first conduct a thorough inspection to determine the exact cause of the misalignment—whether it's from an impact, worn rollers, loose brackets, or foundation settling. Minor adjustments, such as realigning brackets or tightening hardware, can often be completed in under an hour. More complex issues involving bent tracks may require track replacement, which we can usually complete the same day as long as we have the appropriate parts on our fully-stocked service vehicles. For emergency situations where your door is stuck open or poses a security risk, we offer 24/7 emergency service and prioritize getting your door operational as quickly as safely possible. All our track alignment work is backed by our .

What causes track misalignment in garage doors?

Track misalignment is a frustrating but common issue that can happen to any garage door. Understanding the causes can help you prevent future problems and know when to call for professional help. **Impact Damage**: The most obvious cause is when something hits the track or the door itself. This could be from a car bumping into the door, a bicycle leaning against the track, or even heavy items stored too close to the tracks. Even minor impacts can bend tracks enough to cause problems. **Normal Wear and Tear**: Over time, the constant stress of the door moving up and down thousands of times causes brackets to loosen and hardware to shift. This is especially common in older doors that haven't had regular maintenance. **Faulty Installation**: If your garage door was installed by an inexperienced technician or as a DIY project, improper alignment from the start can worsen over time. Tracks must be perfectly level and parallel for smooth operation. **Foundation Settling**: As your home settles over the years, it can cause subtle shifts in the garage structure. Even small changes can throw off track alignment enough to cause binding or grinding. **Weather and Temperature**: Extreme temperature changes cause metal components to expand and contract. In Massachusetts, our freeze-thaw cycles can be particularly hard on garage door systems. **Worn Rollers**: When rollers wear down, they can wobble or pop out of the track, causing the door to shift and potentially damage the tracks. Regular maintenance is the best prevention. Our technicians recommend annual inspections to catch alignment issues before they become serious problems. If you notice your door making unusual sounds, moving unevenly, or leaving gaps when closed, call us at 1-508-691-9061 for an inspection.

Do you offer financing for new modern door installations?

Yes, we understand that a new garage door is a significant investment in your home, and we want to make it accessible to every homeowner. We offer several flexible financing options to help you get the garage door you want without straining your budget. **Financing Options Available**: 1. **0% Interest Financing**: For qualified buyers, we offer promotional periods with 0% interest for up to 12 months on approved credit. This allows you to spread out payments without any additional cost. 2. **Low Monthly Payment Plans**: We work with several financing partners to offer extended payment terms with competitive interest rates, making even premium installations affordable with manageable monthly payments. 3. **Same-as-Cash Options**: Pay off your balance within the promotional period and pay no interest at all—perfect for homeowners who need a little time to budget for the purchase. **What You Can Finance**: - Complete garage door replacement - New opener installation with smart home features - Insulated door upgrades - Custom door designs - Multi-door packages **The Application Process**: Getting approved is quick and easy. During your free estimate appointment, we can run a soft credit check (which won't affect your credit score) to see which options you qualify for. Most decisions take just a few minutes. **Why Invest in a New Door?**: A new garage door offers one of the highest returns on investment of any home improvement project—often recovering 95% or more of the cost in increased home value. Plus, modern insulated doors can significantly reduce your energy costs. To learn more about our financing options or to schedule a free estimate for your new garage door installation, call us at 1-508-691-9061. We'll help you find the perfect door and payment plan for your needs.

What brands of garage doors do you install and service?

As a brand-authorized dealer, Garage Door Taunton installs and services all major garage door brands. This gives you access to the widest selection of styles, materials, and price points, along with manufacturer-backed warranties. **Brands We Install**: - Clopay (Residential and Commercial) - Amarr (Including Stratford and Classica collections) - Wayne Dalton - CHI (C.H. Industries) - Haas Door - Martin Door - Northwest Door - Raynor **Opener Brands We Service**: - LiftMaster (including MyQ smart technology) - Chamberlain - Genie - Craftsman - Linear - Marantec Because we're not locked into a single brand, we can recommend the best option for your specific needs and budget. Whether you want an affordable steel door, a premium wood door, or a modern aluminum and glass design, we have access to it all. We also service and repair doors from any manufacturer, even if we didn't install them. Our technicians carry parts for the most common brands on their trucks, allowing us to complete most repairs in a single visit.

How often should I have my garage door serviced?

We recommend professional garage door maintenance at least once per year, though twice yearly (spring and fall) is ideal for homes in Massachusetts due to our extreme weather variations. **What's Included in Our Maintenance Service**: 1. **Safety Inspection**: We test all safety features including auto-reverse sensors, emergency release, and balance testing. 2. **Lubrication**: All moving parts including springs, rollers, hinges, and tracks are properly lubricated to reduce friction and wear. 3. **Hardware Tightening**: We inspect and tighten all brackets, bolts, and fasteners that can loosen over time. 4. **Spring Adjustment**: We check spring tension and make adjustments to ensure smooth, balanced operation. 5. **Track Alignment**: We verify tracks are properly aligned and make corrections as needed. 6. **Weatherseal Inspection**: We check bottom seals and weatherstripping for damage. 7. **Opener Testing**: We test opener settings, force adjustments, and travel limits. **Signs You Need Service Sooner**: - Unusual grinding, squeaking, or scraping sounds - Door moves unevenly or jerks during operation - Door doesn't close completely or leaves gaps - Opener strains or hesitates - Visible damage to springs, cables, or tracks Regular maintenance prevents costly emergency repairs and extends the life of your door by 5-10 years on average. Our maintenance customers also receive priority scheduling and discounts on any needed repairs. Call 1-508-691-9061 to schedule your maintenance appointment today.

Are your technicians licensed and insured?

Absolutely. Your safety and peace of mind are our top priorities, which is why we maintain the highest standards of professionalism and protection. **Our Credentials**: - **Fully Licensed**: All our technicians hold the required contractor licenses for garage door installation and repair in Massachusetts. We maintain current licensing with the state and all municipalities we serve. - **Bonded**: We carry a surety bond that protects you in the unlikely event of any issues with our work or conduct. - **Insured**: We maintain comprehensive insurance coverage including: - General Liability Insurance (minimum $1 million per occurrence) - Workers' Compensation Insurance for all employees - Vehicle Insurance for our service fleet - **IDA Certified**: Our technicians hold certifications from the International Door Association, the industry's leading professional organization. - **Brand Authorized**: We're authorized dealers and installers for major garage door manufacturers. - **Background Checked**: Every technician undergoes thorough background checks before joining our team. **What This Means for You**: When our technician arrives at your home, you can have complete confidence that you're dealing with a trained, vetted professional. Our insurance protects you from liability if any accident occurs on your property during the service call. We're happy to provide proof of insurance or licensing upon request. Just ask when you schedule your appointment, or our technician can show you documentation on-site. This commitment to professionalism is why customers trust us with their homes.

What is your warranty policy?

We stand behind our work with one of the strongest warranty programs in the industry. Our covers both parts and labor on all installations and repairs we perform. **Our Warranty Coverage**: **2-Year Parts and Labor Warranty**: All work performed by Garage Door Taunton—including repairs, installations, and maintenance—is covered for a full 24 months. If anything we installed or repaired fails within that period, we'll fix it at no additional cost to you. **Manufacturer Warranties**: In addition to our service warranty, the products we install come with their own manufacturer warranties: - Garage doors: Typically 5-15 years on materials - Opener motors: Usually 5-10 years - Springs: We install high-cycle springs rated for 25,000+ cycles **What's Covered**: - Defective parts or materials - Installation-related issues - Workmanship problems - Normal wear covered by manufacturer terms **What's Not Covered**: - Damage from accidents, impacts, or misuse - Damage from severe weather events - Modifications made by others after our service - Normal wear items outside manufacturer terms **Making a Warranty Claim**: If you experience any issues with work we've performed, simply call 1-508-691-9061. We'll schedule a warranty service call, typically within 24-48 hours, to diagnose and resolve the problem. **Our Guarantee**: We stand behind our work with a total confidence promise. If you're not completely satisfied with our work, we'll make it right. That's the Garage Door Taunton promise.

Tamper-Resistant Features: Protecting Your Family

2023-12-28 8 min read Sarah Williams

Your garage door is often the largest entry point to your home, and for many families, it's used more frequently than the front door. Modern garage doors come equipped with sophisticated tamper-resistant features, but understanding what's available.and what you might be missing.is essential for keeping your family safe.

Why Garage Door Security Matters

Statistics show that garage break-ins account for a significant percentage of home burglaries. Thieves know that many homeowners are lax about garage security compared to other entry points. A compromised garage provides: - Direct access to your home through interior doors, Cover from neighbors and passersby while working, Access to valuable tools, equipment, and vehicles, Potential access to your home's electrical and alarm systems

Beyond break-in protection, safety features protect your family from accidents. A garage door weighs several hundred pounds and operates under significant spring tension.proper safety features are literally lifesaving.

Essential Security Features

Rolling Code Technology

Older garage door openers used fixed codes that could be captured and replicated by tech-savvy criminals using code grabbers. Modern rolling code technology (also called hopping code) solves this vulnerability.

How it works: Every time you press your remote, both the remote and the opener generate a new code from billions of possibilities. Even if someone captures a transmission, it's useless for future access because the code has already changed.

If your opener was made before 1996, it likely lacks this feature. Upgrading to a modern opener is one of the most important security improvements you can make.

Vacation Mode/Lock Feature

Most modern openers include a vacation or lock mode that disables all remote controls. When activated, only the wall-mounted button can operate the door. This prevents anyone with a lost or stolen remote from gaining access while you're away.

Timer-to-Close Function

How many times have you driven away wondering if you closed the garage? Auto-close timers automatically shut the door after a set period, ensuring you never accidentally leave it open. Many smart openers also send notifications to your phone if the door is left open.

Motion-Detecting Lights

Integrated lighting that activates with motion serves dual purposes: convenience for you and deterrence for intruders. Bright lights eliminate the cover of darkness that thieves rely on.

Smartphone Integration

Smart garage door openers allow you to: - Check door status from anywhere, Receive alerts when the door opens or closes, Grant temporary access to visitors or delivery drivers, View camera feeds of your garage, Close the door remotely if you forgot

Critical Safety Features

Photo-Eye Sensors

Required on all openers manufactured, these sensors create an invisible beam across the door opening. If anything breaks the beam while the door is closing, it automatically reverses. Test monthly by placing an object in the path.the door should reverse immediately upon contact with the beam.

Keep sensors clean and properly aligned. Dirty lenses or misalignment can cause malfunctions.

Auto-Reverse Mechanism

Beyond the photo-eyes, doors should include a pressure-sensitive auto-reverse. If the door contacts an object while closing, it should immediately reverse. Test by placing a 2x4 flat on the ground under the door.it should reverse upon touching the wood.

Manual Release

Every garage door opener includes an emergency release (usually a red cord hanging from the trolley) that disconnects the door from the opener. This allows manual operation during power outages and provides an escape route if you're trapped.

Ensure everyone in your family knows how to use the manual release. Practice operating the door manually so the process is familiar in an emergency.

Secure Emergency Release

Ironically, the emergency release can be a security vulnerability. Using a coat hanger through the top of the door, thieves can sometimes trigger the release and open the door manually.

Solutions include: - Emergency release shields that block access from outside, Zip-tie locks that require intentional force to break, Upgraded release mechanisms with built-in security

Upgrading Your Security

If your current door or opener lacks these features, upgrading is straightforward and affordable. At Garage Door Taunton, we can: - Install new openers with all modern security features, Add smart home integration to existing systems, Reinforce door construction against forced entry, Install additional locks for maximum security

Your family's safety is worth the investment. Call 1-508-691-9061 for a security assessment of your current garage door system.

Back to Blog